Salight
November 2, 2024
I had a very frustrating experience at this hotel. They charge a $500 deposit, which, combined with my total bill of $1,000, exceeded my credit card limit of $1,300. As a result, I could only pay for 4 out of the 7 nights, totaling $790. My friend had to cover the remaining 3 nights, but his card was charged $1,600!
The hotel’s receipt logic is very confusing; it’s unclear how much was charged to each card and what those amounts correspond to. After checking out on October 18, I was told my payment would be refunded, but as of today, November 2, I still haven’t received any notification regarding the refund.
This has been an extremely disappointing and stressful experience. If you’re not concerned about high deposits and the potential for delays in refunds, you might feel comfortable staying here. Otherwise, I would recommend looking for a different hotel.